APAC Business Process Outsourcing (BPO) Market - Industry Trends and Forecast to 2030

The Asia-Pacific business process outsourcing (BPO) market is projected to register a CAGR of 8.6% in the forecast period of 2023 to 2030. The new market report contains data for the historic year 2022, the base year of calculation is 2022, and the forecast period is 2023 to 2030

Market Segmentation:

Asia-Pacific Business Process Outsourcing (BPO) Market, Outsourcing Type (Offshore, Nearshore, Onshore), Service (Voice Processing, Telemarketing Services, 3D Visualization Services, Image Edition Services, Virtual Staffing Services, and Others) Application (Customer Care, Finance and Accounting, Human Resources, Sales and Marketing, Procurement and Supply Chain, Facilities and Administration, Product Engineering, Training, Others), Deployment Mode (On-Premise, Cloud), Organization Size (Large Enterprises, SMES), Location (Onsite, Offsite, Offshore), Outsourcing Approach (Best-Shore, Bundled Services, Contract Based, Fee For Service), End-User (BFSI, IT & Telecom, Healthcare, Manufacturing, Retail & Ecommerce, Government & Defense, Transportation & Logistics, Travel & Hospitality, Education, Energy & Utilities, and Others) Country (Japan, China, India, Philippines, South Korea, Australia, Singapore, Thailand, Indonesia, Malaysia, Vietnam, Rest of Asia-Pacific) Industry Trends and Forecast to 2030

Some of the major factors contributing to the growth of the Asia-Pacific business process outsourcing (BPO) market are:

• BPO can outsource the tasks to a service provider, reducing or even eliminating overhead costs
• Transferring non-core processes to a BPO company gives the organization more time to focus on its main business activities

Market Players

Some of the major players operating in the Asia-Pacific business process outsourcing (BPO) market are:

• Cognizant 
• Accenture
• IBM Corporation
• Capgemini
• Infosys Limited
• Concentrix Corporation
• NTT DATA Corporation
• Genpact 
• HCL Technologies Limited
• Wipro Limited
• Tata Consultancy Services Limited
• Amdocs
• Tech Mahindra Limited