Due to the nature of the products and services sold by Douglas Insights UK Limited, we do not facilitate returns or refunds for orders.
Douglas Insights UK Limited cannot accept any cancellation of orders once placed on our website. You choose to agree to our Terms and Conditions when placing an order with us Terms and Condition. They clearly state our condition of not accepting order cancellations and offering no return or refund policies.
However, our team can review individual cases that may arise under exceptional circumstances. Kindly contact us here under such situations. Our representatives will guide you more to serve you better.